Contact Center

  • Our customer contact center serves as one of the most versatile advantages for your business.  With a dedicated team that can grow with you and a training system customized to your business,  you will have exceptional and efficient contact center representatives who know your processes forwards and backwards.
  • We provide a high quality point of personal contact that serves the driving force behind you: your clients and partners.
  • Do you need to reach people on a consistent basis through outbound calls?  Would you like someone there immediately to answer questions and resolve issues?  What about when your business is closed or your current contact center has more calls than it can handle efficiently?  Do you want to communicate better with your clients in a different manner?
  • Whatever your contact center needs, we’ll help you find the best solution!

Live Chat

  • We provide live chat support as another means of personal connection that fosters quality care of your customers.  Integrating our live chat into your business is not only a breeze, but a cost-saving solution for your operations.
  • Do you need a trustworthy channel of communication with your clients at the moment of their need?  How about real-time sales support to help a customer choose the best product or service that fits them?  Would you like to build an instant human connection with your website’s users and point them in the right direction?
  • Our online live chat service will enable instant and professional communication with your clients.

Email

  • Reliable email support provides an extended line of communication with whomever you need to connect.  When someone does not feel like calling or chatting online (or does not have the time to call or chat), they can interact directly with a knowledgeable customer service specialist through a method such as email.
  • Do you need a whole team available anytime of the day to answer questions and correspond with clients?  Is your current team overwhelmed with email requests that prevent them from focusing on higher level tasks?  Would you like to decrease the turnaround time required to handle email requests?
  • With a  response time that fits your business, our email services function as a simple and efficient tool for customer support while freeing you up to focus on your top priorities.
Request a Quote

From the Pressroom...

more news...